Refund policy



You can always contact us for any question at selfexpression.aj@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

Items are handmade and may have small imperfections.

Colors may appear differently on screen compared to in person.

 

Returns
We do not accept returns on items. If there is an issue with an item that is broken, wrong or missing, please reach out as soon as possible.  You are required to provide photos of the item in question.

 

Refunds


If approved for a refund due to a damaged product, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at selfexpression.aj@gmail.com.